Do I Have a Water Leak?

iStock_000006953014XSmall WP PlumbingWater leaks are often difficult to detect. Even a small crack could leak thousands of gallons of water over time – potentially costing the homeowner thousands in repair costs and high water bills. With a little detective work a homeowner can determine if there is a problem and be prepared to inform the plumber about the issues. How can you detect a water leak?

Symptoms of a Leak

  • An inexplicable rumbling or gurgling sound (usually heard at night when it’s most quiet)
  • Water is bubbling up or pooling in your yard or in the street bordering your property
  • Poor or low water pressure
  • A commode that continues to run even though it hasn’t been used
  • Water bill has increased substantially and your household has not used more water than usual
  • Starting to see cracks in your home’s foundation or concrete / pavement in the basement floor
  • A foul odor near water drains or sewer line
  • Walls or floors feel moist or are discolored where no water has spilled

Is the Leak Inside or Outside my Home?

The best way to determine if the leak is inside or outside your home is through the water meter, which the public utility reads every month to prepare your water bill. Most water meters in single-family dwellings are located in the front yard. If you lift the meter face, you will find a dial, much like a car’s odometer. The numbers on the dial provide the water reading, which is measured in units of “thousands of gallons.”

Before checking the meter, turn off all water-consuming appliances inside and outside. Wait a few minutes and if the numbers on the meter dial are turning, water is flowing. Next, find the turn-on valve usually attached to the spigot in the front yard. Turn the valve counterclockwise. If the numbers on the dial continue moving, there is probably a leak in the front yard between the house and meter. If you have a Service Line Warranties of Canada water line warranty and believe the leak to be in the yard, please call us to report the leak.

Ignoring a leak could result in a breeding ground for mold, which can have an impact on your family’s health. An undetected leak could cause property damage and will increase your water bill costs. A slow drip leak can increase water usage by as much as 5,000 extra gallons a month and a steady, slow stream by as much as 21,000.

Who’s that contractor?

iStock_000001754147MediumAt Service Line Warranties of Canada, we only partner with the best – so when a plumber shows up at your door, have faith that we have thoroughly vetted each and every company before welcoming them to our network.

Plumbers are thoroughly screened through an intensive process that ensures they have all the necessary licenses and insurances required to do business in your local community. Their company leaders are also interviewed by our diligent Contractor Services team to be sure they are capable of completing any type of job efficiently and correctly with the necessary tools – the first time!

Service Line Warranties of Canada also partners with PlusOne Solutions to perform background checks on all contractors prior to acceptance into the network. Once accepted, their performance is thoroughly tracked and frequently reviewed. If a customer has a complaint about a contractor, our service team will follow up quickly to ensure we address the situation or remove the contractor from our network.

At Service Line Warranties of Canada, we stand behind our brand and our plumbers are the face of that brand. We only partner with the best to give you peace of mind and faith that the contractor knocking on your door will give you the first-class customer service you deserve every time.

Do I need a water or sewer line warranty?

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It’s not uncommon to have homeowners tell us they don’t need a water or sewer line warranty because their lines haven’t broken and will never break. While we’ve uncovered this is far from the truth – many homeowners are unsure if they need a water or sewer line warranty. When evaluating whether or not to purchase a water or sewer line warranty, homeowners must first understand the coverage details. Warranties are not the same as insurance. While insurance typically covers damage to personal property as a result of service line failures, disasters and extreme circumstances (such as fire, flood, etc.), warranties focus on normal wear and tear – such as aging, ground shifting and tree root intrusion. Problems due to normal wear and tear with the sewer and water lines located outside the home are usually not covered under traditional homeowner’s insurance policies and could be very costly to replace or repair.

When considering whether or not to invest in a water or sewer line warranty, consider the following:

Age of the home
It’s common knowledge as products age, the failure rate increases. While newer homes with PVC pipes may be at lower risk than a 50-year-old home with clay pipes, the age of your home can help determine your need. As homes age, so does the infrastructure supplying water to and removing waste from them.

Types of pipes and length of lines
Do you know of what materials the water and sewer lines inside and outside of your home are made? Some materials are more prone to problems and have shorter life expectancies than others. Knowing what the lines are made of can help determine the level of risk. In addition, the longer the line, the greater the risk of failure and the higher the cost to replace them.

Weather
Weather conditions can affect a pipe’s life expectancy and conditions as they swell with changes in temperature and ground shifting. If the area in which you live is prone to heavy rainfall, droughts or extreme temperature changes – your infrastructure could be at risk.

Plants
The closer your water and sewer lines are to the ground’s surface and  plants and trees, the greater the chance of roots permeating the pipes. It only takes a small pinhole for a root to begin to infiltrate the line, which may result in a leak, clog or break.

Cost
What is the cost-benefit ratio? Should you pay a small monthly fee for the warranty or do you have enough in your emergency fund to pay for a repair that could cost from $1,300 to $3,500 or more?

Fine Print
Check out the Terms and Conditions of the warranty. Do they adequately cover your particular situation?

Company
Before buying any product, do your homework; research financial stability, outstanding consumer complaints, etc.

Time
One of the many benefits of participating in a maintenance or warranty program is the ability to make one call to solve the problem. If your service line breaks, consider the time invested in locating a qualified, local plumber and scheduling the visit, which may require taking time off from work and is disruptive to your daily routine.

Don’t let the spring thaw wash away homeowner budgets

hand-squeezing-dollar-mainThe winter season has been exceptionally hard on homeowners this year as we faced heavy rains, extreme cold, drastic temperature changes and record-breaking snowfalls. As a result, our water and sewer lines were subject to hazardous conditions that could drastically affect their life expectancy.

Homeowners around the nation have felt the pain of what these extreme weather conditions have done to our infrastructure. In the United States, the state of Georgia saw record-breaking cold weather rupture water, gas and sewer pipes around the state in early January. Crews worked around the clock to service customers who were left without functional water, sewer or heat. In the northern states, several storms dumped foot after foot of snow, closing schools and causing flooding problems.

As we look towards spring and the ground thaws, for most homeowners, danger is still present. Heavy rains and ground shifts can damage pipes on your property. In addition, long periods of drought can also be problematic for infrastructure because of the hard ground. Protect yourself by knowing how to identify a problem before it becomes a catastrophe.