Protect Your Home from Water Damage

iStock_000006953014XSmall WP Plumbing

Did you know, water damage is more likely to occur in your home than fire damage? We protect our homes from catastrophes, but water damage could be just as dangerous.

Plumbing leaks are common anywhere there is running water, such as:

  • Toilets
  • Faucets/Sinks
  • Dishwashers
  • Ice makers
  • Water heaters
  • Tubs/showers
  • Washing machines
  • Internal pipes and hoses

Water damage isn’t only a problem financially; it can lead to serious health risks from chemicals, toxins and mold, such as rashes, asthma or other chronic health conditions. Additionally, recent studies have shown that children with prolonged exposure to water damaged rooms in their home are at a higher risk of developing eczema.

Whether from a slow leak or flooded basement, water damage can be devastating, but there are things that a homeowner can do to mitigate or minimize the extent of the damage.

  • Check for leaks or cracks in hoses that run to the washing machine, dishwasher and refrigerator at least once a year and replace these hoses every five to seven years.
  • Be sure the caulking around tubs and showers is free of cracks.
  • Know where your water main is located and how to shut it off.
  • Install floor pans under appliances to prevent damage from slow, undetected leaks.
  • Use water leak alarms, which will alert you to a leak in basements, laundry rooms, bathrooms, kitchens and sump pumps.
  • Buy a water flow monitoring system, which attaches to your water main and, if flow that exceeds normal use is detected, will automatically shut off the flow of water into your home.

Why are water costs rising?

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Rising water costs have been affecting homeowners across North America. According to a 2013 article on CBC News, “in June 2012, the average home used 192 cubic metres of water.” While that number is quite an improvement over the average usage in 2005, which was 256 cubic metres, that decrease has not translated to a reduced cost for the homeowner. Instead, average rates have increased by more than $150 annually.

Water rate increases are nothing new. Many utilities are finding the increases are necessary to make repairs to aging infrastructure, such as Halifax Water, who faced a $2.6 billion bill for upgrades to the outdated water and sewer system in 2013. Their proposed increase would bring the average water bill to $842.87 per year for homeowners.

As water rates continue to rise, protecting private infrastructure becomes more important each day. Repairing a break or leak may seem simple, but if left unattended, could cost you thousands of dollars in not only repair costs, but also lost water. With any kind of water leak, your money is just dripping away and contributing to the overall rise in rates.

Water rates are driven by a variety of factors such as:

  • Upgrades to aging water systems to ensure you are receiving safe drinking water
  • Increased operation costs, including staff, electric, chemical treatment, infrastructure upgrades and fuel
  • Government rules and regulations, including water protection systems
  • Unique geographic conditions and circumstances that could limit availability, such as drought, areas prone to natural disasters, etc.

With many areas experiencing record-breaking drought conditions, water conservation has become extremely important, dictating extensive infrastructure improvements to fix failing pipelines to protect this precious resource.

Ultimately, when repairs need to be made to infrastructure, the cost is passed down to the consumer by raising rates in an effort to ensure adequate infrastructure repairs and upgrades are not left undone, costing consumers more in the long run.

As far as protection from the high cost of rising water bills, homeowners who conserve water can decrease their water bill. (Check out our previous blog articles about water conservation in the home and yard.) However, water conservation provides only some protection. While consumption may drop, increases in the cost of production, supply and operations may still result in an increased cost for the consumer. Additionally, some water companies in drought-stricken areas in the United States have imposed additional fees on customers who use more than an identified amount of water per month. In California, fines have even been imposed on those wasting water.

As a homeowner, your infrastructure is subject to the same failure potential as that of municipal infrastructure. When private water and sewer lines fail, the repair cost could be thousands of dollars, depending on the length of the line, the location of the line and the problem – costs the homeowner would be responsible for. For many homeowners, it’s not “if these private lines fail” – it’s “when these private lines fail, how will I handle the repair?” Homeowners who want to be prepared have options. They can add funds for service line repairs to their rainy day fund, or they can choose to enroll in warranty programs such as those offered by Service Line Warranties of Canada. For more information about Service Line Warranties of Canada’s programs, visit www.slwofc.ca.

How Service Line Warranties of Canada works with your local government

handshakeHow Utility Service Partners, Service Line Warranties’ parent company, works with your local government. 

Service Line Warranties of Canada (SLWC) operates under a unique public-private partnership model to give homeowners peace of mind that our program is 100% legitimate and a good value for their money.

With the support of your local leaders, we work directly with the public works department to design a custom set of Terms & Conditions that will meet your line responsibility needs.

Our custom Terms and Conditions help ensure that we offer maximum coverage and low denial rates. Through our partnership, SLWC is able to offer consumers affordable prices for coverage, which would not be possible without the partnership. Additionally, SLWC respects your community, which is why we choose not to engage in mass mailing directly to consumers.

Myths Busted! Water and sewer lines never break

Repair water pipe

A common myth is that water and sewer lines never break. Out-of-sight, out-of-mind – because the service lines usually lie underground and buried beneath our homes, we don’t think about them. Yet, more than 850 water main breaks occur in North America every day according to www.watermainbreakclock.com!  It is only when the water or sewer line fails (clogs, leaks or breaks) that we give them any thought. Often the pipes or lines for which homeowners are responsible are generally believed to last for 40, 50 or even 60 years.  Many factors contribute to the useful lifetime of a homeowner’s water and sewer pipes or service lines, some of which include the material from which the lines are made, the weather and soil conditions.

What causes water and sewer lines to fail?
Root Intrusion
Do you often admire the saplings the former property owner planted some 40 years ago? The roots of those now full-grown trees stretch deep into the ground and could very well be permeating the small cracks in your service lines that are as old or older. The roots grow in the direction of the water source to thrive and, once a small opening in the service line is found, will begin to penetrate the line. Roots invading sewer lines could cause clogs and result in raw sewage seeping into the yard, not to mention an unpleasant odor and soil contamination.

Ground Shifting
As a result of ground movement or shifting, water and sewer line joints may become loosened or dislodged, often causing the pipes to crack, misalign or collapse. Once this happens, it becomes an easy entry point for clay and debris, which will eventually cause the line to clog.

Especially susceptible to shifting are the areas where earthquakes occurs. The shifts can be of such magnitude that damages to the public water and sewer lines could hamper the delivery of fresh, clean water to communities for several days.

Weather
We’ve experienced some extreme fluctuations in temperature, drought conditions and record amounts of rain and snowfall during the past few years. These extremes can cause water and sewer line corrosion and accelerated soil erosion, which affects the quality of the lines. A slight change of only a few degrees in air or water temperatures can cause significant stress on service lines. For example, water temperatures below 4 degrees can cause the pipes to become brittle and air temperatures at or below 0 degrees cause the ground above it to freeze, thereby increasing stress on the line.

The bottom line – water and sewer lines can and will break.

 

21st Century Television Discusses Service Line Warranty

Trump Video Screen ShotService Line Warranties of Canada’s parent company, Utility Service Partners, Inc. (USP), was delighted to be featured August 17 on Bloomberg Television (as paid programming) when USP Chief Executive Officer Philip E. Riley, Jr. discussed the Service Line Warranty Program available in the United States and Canada with special guest host Donald Trump, Jr.

“I’m very excited for the opportunity to discuss the importance of protecting homeowner infrastructure and providing an affordable solution for protection,” said Riley. “Every day water and sewer lines are failing and we can help.”

Water and sewer lines are part of an aging infrastructure issue that is being addressed in many cities. Private lines, subjected to the same elements that cause public lines to fail, are the responsibility of homeowners. While cities and utilities are repairing and replacing the water and sewer lines that comprise the public infrastructure, costs for maintenance of the lines on a homeowner’s property come out of the homeowner’s pocket. USP works with cities to offer homeowners affordable utility line repair protection that covers the high cost of line repair and replacement while also protecting the environment.Homeowners will recognize the program under the brand name, Service Line Warranties of Canada, USP’s consumer division.

As 21st Century Television Vice President of Programming J.L. Haber expresses, “For cities, critical utility systems can end up being a major expense. When we heard about how Utility Service Partners works to provide low cost warranties to cover repairs to these utility lines when something goes wrong, we had to get them on the show to spread the information.”

Those interested in learning more about how Utility Service Partners helps cities and homeowners can watch the entire interview online.

About 21st Century Television – 21st Century Television is an award-winning business and health program that is independently produced by MMP (USA), Inc. The show provides its viewers an in-depth opportunity to find solutions to industry problems from some of the top business leaders from across the world. With more than 5,000 companies participating on more than 500 shows, 21st Century Television continues to be the premier and targeted outlet for the latest business and health stories. 21st Century Television airs on cable networks available to more than 100 million television households.

 

About Utility Service Partners – Founded in 2003, Utility Service Partners, Inc. strives to be the leading provider of solutions to North American municipal and utility clients by delivering quality programs that bring value to both the client and their residents. Operating under the consumer brand Service Line Warranties of America (SLWA), USP and SLWA are committed to addressing aging infrastructure across the nation through public-private partnerships.

Investing in your aging infrastructure

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Aging infrastructure is a growing concern for homeowners in North America and many communities took note of the problems facing not only city infrastructure, but homeowners as well.

While Canada is home to only 0.5% of the worlds population, it contains approximately 7% of the worlds renewable water supply according to Environment Canada. For Canadians, water and sewer lines that bring fresh water and remove waste are essential as Environment Canada identified Canada as one of the highest water uses per capita in the world. A pinhole leak in a water pipe can release thousands of gallons of clean water into the ground. In areas prone to excessive heat and droughts, water is a precious resource few can afford to waste. Additionally, a leaking sewer system can release thousands of gallons of ground pollution into the environment if left broken. People rely on these lines daily to bring fresh water and remove waste from their homes. Their continued functionality is essential to everyday life and maintaining the health and environment of all communities. 

Environment Canada estimates up to 30% of the total water entering supply-line systems is lost to leaking pipes.

While we can’t completely prevent failures to service lines, homeowners can protect their infrastructure with programs like Service Line Warranties of Canada’s warranty program.

For more information, please visit:

Environment Canada
http://www.ec.gc.ca/default.asp?lang=En&

Water Use
http://ec.gc.ca/eau-water/default.asp?lang=En&n=2AE761EC-1 

Water Wise
http://ec.gc.ca/eau-water/default.asp?lang=En&n=F25C70EC-1

Call before you dig

Shovel in Dirt

Have you ever started to shovel in your yard and hit something hard? While you might think it’s just a rock or clay – it could be your water, sewer or gas line and accidentally puncturing it could be costly and potentially dangerous. While most utility and service lines are buried several feet beneath the ground’s surface, some areas have very shallow lines, which increase the chances of hitting a utility line located on your property. According to “The Top 5 Home Repairs You Should Never Do Yourself,” homeowners often get into trouble when they attempt to modify a plumbing system, like rerouting, repairing or replacing sewer pipes. Should a homeowner choose to repair or replace a utility line, a utility line location service is available to help determine the location of the lines.

Programs like Click Before You Dig provide homeowners a utility line location service. The service will provide a locator who will help a homeowner locate the utility lines on their property to keep them from inadvertently hitting an underground line while digging. Even repairing a failed water or sewer line caused by root infiltration could disrupt service to neighbors if a homeowner is unaware that the underground lines on their property are connected to a shared line, which could result in a hefty repair bill and city-imposed fines.

Homeowners can have the utility lines on their property marked for reference – what a great idea! Knowing where the water and sewer lines outside the home are located will enable homeowners to monitor ground conditions for potential leaks or breaks via soft spots, pooling water or foul odors.

Calling programs like Click Before You Dig is simple from anywhere in the country. The number routes the call to a local call center that works with your local utility companies. Simply tell the agent your address and describe the intended project. Within a few days a locator will mark the approximate position of the pipes, lines and cables at your residence so digging can be done safely or noted for future reference.